Privacy Policy

Quick Summary

At Find Event Vendors (FEV), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. Here are the key highlights:

  • We collect minimal personal information necessary for our services
  • Your data is never sold to third parties
  • You have full control over your data and can request deletion at any time
  • We use industry-standard security measures to protect your information

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you interact with our platform. The types of information we collect include:

Personal Information

When you register for an account, contact us, or make a purchase, we may collect personal information such as your name, email address, phone number, billing address, and payment information. This information is collected only with your explicit consent and is necessary to provide our services.

Usage Data

We automatically collect certain information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visits. This information helps us improve our services and user experience.

Device Information

We may collect information about the device you use to access our platform, including device type, model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send promotional emails and marketing communications (with your consent)
  • To respond to your inquiries and provide customer support
  • To monitor and analyze trends, usage, and activities
  • To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or when we believe in good faith that such disclosure is necessary
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure password storage and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Limited access to personal information on a need-to-know basis

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You have the right to request access to your personal information
  • Right to Correct: You can request correction of inaccurate or incomplete information
  • Right to Delete: You may request deletion of your personal information under certain circumstances
  • Right to Opt-Out: You can opt out of receiving marketing communications from us at any time

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and login information
  • Understand how you use our website
  • Deliver personalized content and advertisements
  • Analyze website performance and user behavior

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some functionality of our website.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child’s account. Parents or guardians who believe their child has provided information to us should contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@findeventvendors.com

Phone: +233 (02) 123 4567

Address:

Find Event Vendors
123 Business Street
Accra, Ghana

Last updated: November 25, 2025